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Stockton-on-Tees Borough Council - Welfare Rights

Welfare Rights Service

Our Welfare Rights Service provides free, confidential, independent and impartial advice and information on welfare benefits to Stockton Borough Council residents. The service recognises that individuals must make their own decisions and so we aim to provide individuals with the information to be able to exercise their rights.

Acting on Your Behalf
If you have recently had a social security benefit claim turned down and are appealing against this, we may be able to act on your behalf if you are referred to us by any of the following: 

  • A Stockton-on-Tees Borough Council service, for example:

  - Adult or Children’s Services

  - Blue Badge Customer Services

  - Housing Options

  - Revenues and Benefits Service

  • Stockton and District Advice and Information Service

  • Your MP

  • Your Ward Councillor

Alternatively if you are a member of the armed forces community, including dependent families (regular personnel, reservists, veterans, bereaved), please contact us. 

If you are receiving a service from any of the agencies listed above, please ask your key worker to make a referral to us.

For further information on the Welfare Rights Service, please visit our website

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