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DWP Universal Credit

Your local Jobcentre Plus can administer claims for Universal Credit which has replaced:-

  • Income Support
  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit

Universal Credit includes a childcare costs element for those who are working and paying for childcare. 

New Claims and Support

All new claims for Universal Credit are made online.  If you need help, call the Universal Credit Helpline on 0800 144 8444, which is open Monday to Friday, 8am - 6pm.

Please visit the Universal Credit page on the website for further information.

Who to contact

Contact Name
Department for Work and Pensions
Universal Credit Help to claim service: 0800 144 8444
Universal Credit - other issues: 0344 111 444
New Benefit Claims: 0800 055 6688 Textphone: 0800 023 4888
All Benefit enquiries: 0800 169 0310
Benefit enquiries (not Universal Credit): 0800 169 0190
Universal Credit

Other Details

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