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Matrix Neurological - Family Support Service

MATRIX Neurological is a lived-experience led registered charity funded by the mother of a brain injured young person.  Bringing a brain injured child home from hospital, and dealing with the effects of a brain injury, is extremely stressful for parents and requires them being able to adapt to what may be a life changing event. Increased pressures at home and difficulties they face on a daily basis, have significant impact on their health and well being.

Through information and emotional support, at any time post brain injury, we help families to understand what has happened, and the effects on the brain injured child. We ensure parents are aware of their rights as a carer and offer a navigation service to the appropriate services they need. We try to alleviate some of the family pressures and improve their quality of life.

Children and young people also need support to enable them to have a good recovery and to help regain any lost skills and abilities. This is important because improvements can continue for many years post brain injury as the brain continues to adapt to the changes that have occurred. Families including siblings need to know what they can do to help with that ongoing recovery journey and be supported and empowered to help ensure their children make the best possible recovery. 

Please visit the Family Support Service page on the Matrix Neurological website for further information.

Who to contact

Contact Name
Matrix Neurological - Family Support Service
Matrix Neurological - Family Support Service

Where to go

Matrix Neurological
TAD Centre Ormesby Road
Ormesby Road

Detailed directions to the charity office are shown on our website  

However the majority of our services are delivered in community venues in your locality to reduce your need to travel.


The TAD Centre is fully accessible with level access, accessible toilet facilities and a lift to all floors.

Time / Date Details

When is it on
Open Mon - Fri 9.30am - 5pm

Other Details


The needs of the person are assessed on an individual basis and the services we offer to families are free of charge. Families will not pay from their own personal finances, however if a personal budget has been awarded, or there is a legal claim, charges may apply for some services; though these would be agreed with you in advance.


Referral required
Referral Details

Self referral, Community referral i.e. Social Worker, School, Housing Officer or G.P/Hospital referral

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