The Emergency Duty Service - Out of Hours

The Emergency Duty Service is part of Social Care Services and provides an out-of-hours response to emergency situations involving child protection, childcare, mental health and other adult service matters. We cover the Stockton-on-Tees, Hartlepool, Middlesbrough, Darlington and Redcar and Cleveland areas.

We provide a point for advice and where necessary, immediate service to individuals and families who are experiencing crisis in their lives. Our aim is to make a person or a situation safe until the next working day.

You can contact the service on week days from 5pm to 8.30am and on weekends, bank holidays or any other day when the local social care service is closed.