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DWP - Universal Credit

Universal Credit is a new benefit for people on low incomes both in and out of work. It will gradually replace a number of benefits, including tax credits. It includes a childcare costs element for those who are working and paying for childcare which is available to parents even if they only work a few hours a week.

As Universal Credit is being introduced in stages when you can claim depends on where you live and your personal circumstances. If you currently claim the childcare element of Working Tax Credit, you will be told when you will be moving to Universal Credit and what you need to do.

Who to contact

Telephone
Helpline: 0800 328 5644
Website
Universal Credit

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