Stockton Central Library and Customer Service Centre

Stockton Central Library is the largest public library serving the Borough of Stockton-on-Tees. The ground floor incorporates Stockton Borough Council's Customer Service Centre and Cashiers, the adult lending library and the children's library.

The first floor houses the Reference Library which is the main reference department for the Borough, the Family History Suite, the Computer Suite which offers free internet and WiFi access and also the 'Starbooks' Cafe.

The Jim Cooke Conference Suite can be booked for meetings and events.

Library Opening hours

Monday, Wednesday and Friday: 8:30am to 6pm

Tuesday and Thursday: 8:30am to 8pm

Saturday: 9:30am to 4pm

Sunday: Closed

All libraries are closed on Bank and Public Holidays.

Remember you can use Online Library Services 24 hours a day.

Customer Service Centre and Cash Office

There are lots of ways that you can get in touch with Stockton-on-Tees Borough Council’s Customer Service Team.

Here are some of the ways you can contact us:

• Online by visiting the Stockton-on-Tees Borough Council website

• Register for a My Council account to access services personalised to you, and also sign up to our new My Council e-newsletter

• Phone our friendly team on 01642 393939

• Face to face by booking an appointment on 01642 393939

• By visiting our team of cashiers that are based within Stockton, Thornaby and Billingham central library’s where you can pay bills such as council tax, business rates and fines.

If you don’t have a smart phone or computer and want to access the council services online, pop down to your local library to use one of the public access computers.

To learn more about our Customer Services team visit their webpage on the Stockton-on-Tees Borough Council website. 

Cash Office Opening Hours

Monday to Friday: 8:30am to 4pm