A&E (Accident and Emergency), 999 or 111?
When to Call 999 - Life-threatening emergencies
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk, for example they, or you, could be having a heart attack or stroke, and every second counts.
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
When to Use NHS 111
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP (Doctor) to call
- you need health information or reassurance about what to do next
- NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones
Who to contact
- Contact Name
Life Threatening Emergencies: 999
Urgent Medical Problems: 111
- When to call 999.
Where to go
North Tees Hospital
- TS19 8PE