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Child Maintenance Service

The Child Maintenance Service is for when you and the other parent can’t agree to a family-based arrangement for Child Maintenance payments.

Please note - you must talk to Child Maintenance Options before you can apply to the Child Maintenance Service.

The Child Maintenance Service can:

  • try to find the other parent if you don’t know where they live, to sort out child maintenance
  • sort out disagreements about parentage
  • work out how much child maintenance should be paid
  • arrange for the ‘paying’ parent to pay child maintenance - the parent who doesn’t have main day-to-day care of the child
  • pass payments on to the ‘receiving’ parent - the parent who has main day-to-day care of the child
  • look at the payments again when changes in parents’ circumstances are reported
  • review the payment amount every year
  • take action if payments aren’t made

Who to contact

Contact Name
Child Maintenance Service
0800 171 2345
Textphone: 0800 232 1975
Child Maintenance Service

Where to go

Child Support Agency 3
Mail Handling Site A
WV98 1SG

Time / Date Details

When is it on
Monday to Friday 08:00 to 20:00 and Saturday 09:00 to 17:00

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