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Action on Elder Abuse

Action on Elder Abuse (AEA) is a specialist organisation that operates across the United Kingdom and the Republic of Ireland. Unlike other 'older people's organisations' they focus exclusively on the issue of elder abuse, not as one issue among many, but as a single focus to their work. They have extensive expertise that is not available from any other charity or agency.

AEA was established in 1993 by a group of practitioners from health and social care, and by academics and representatives of the voluntary sector who were concerned about the lack of information and assistance for those who were abused or were at risk of abusing.  Today they address abuse within people's own homes (whether by family, friends or paid staff), within sheltered housing, and within care homes and hospitals.

AEA are based in South London, but their staff and activities are placed across the four nations of the UK, and they undertake some limited activities in the Republic of Ireland too.
One key way in which they address elder abuse is through the unique helpline, which provides information, advice and support to victims and others who are concerned about or have witnessed abuse. This helpline is available Monday to Friday, 9am to 5pm, in both the UK and the Republic of Ireland (two separate numbers).  They also operate a specialist helpline for Southern Cross Healthcare, the biggest provider of residential care in the UK, as well as a pilot helpline in Essex that addresses the needs of all adults at risk of abuse and a special advice service for the advocacy sector. These helplines not only provide direct advice and help to people who may be in danger of experiencing abuse but they also provide unique information on the nature, circumstances and dynamics of elder abuse.

They are a multi-disciplinary membership organisation, and members are drawn from health and social care services, regulators, policy makers, academics, and members of the public, including older people, their families and friends.  AEA aim to prevent the abuse of older people by raising awareness; encouraging education; promoting research; and collecting and disseminating information.

AEA provide up-to-date information for members through their Action Points newsletter; run conferences on elder abuse and related issues; give presentations to organisations, big and small; produce leaflets, resource materials and reports for practitioners and the public; and act as a resource for television, radio and the press.

They are funded exclusively through grants, donations, membership subscriptions and a 'friends scheme' whereby people make regular donations to their work.  All resources go toward challenging the scourge of elder abuse.

Who to contact

Contact Name
Gary FitzGerald
Contact Position
Chief Executive
Helpline:0808 808 8141
General: 0208 835 9280
Fax: 0208 696 9328
Action on Elder Abuse

Where to go

Action on Elder Abuse
PO Box 6001
SW16 9BY

Other Details



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