Accessibility statement for the Stockton Information Directory
This accessibility statement applies to www.stocktoninformationdirectory.org
This website is run by Stockton-on-Tees Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- Navigate most of the site using just a keyboard
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We are working to make our website as accessible as possible. However, we know some parts of this website are not fully accessible:
- Some pages require scrolling in two dimensions on small screens
- Some navigation elements are not marked up correctly making it difficult to skip content quickly such as missing page titles, headings and obsolete anchors and some controls don’t change appearance when they are selected
- Not all media have alternative text descriptions
- Not all text has sufficient color contrast
- Some forms are not correctly labelled or have clear submit buttons
- Duplicate link text is used for different destinations
- Some links are only distinguished by colour and do not explain their purpose and not all links can be used by screen readers
- Most PDFS are not machine readable, have headings, good titles are tagged or have headings which follow a logical order
- Some tables do not have headings or headings that identify scope such as row or column
- Not all functionality provided by mouse events is available through the keyboard
Feedback and contact information
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille:
- email firstname.lastname@example.org
- call 01642 526498
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact email@example.com
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Call us on 01642 526498 to start the process.
Technical information about this website’s accessibility
Stockton-on-Tees Borough Council is committed to making the Stockton Information Directory accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to ‘the non-compliances’, listed below:
Some pages require zooming and scrolling in two dimensions on small screens (WCAG AA 1.4.10)
Some lists are not marked up correctly (WCAG A 4.1.1)
Some navigation is not marked as lists (WCAG A 1.3.1)
Not all images have text alternatives inside links (WCAG A 1.1.1)
Not all media items (such as images or documents) have alternative text (WCAG A 1.1.1)
Not all text has sufficient colour contrast (WCAG AA 1.4.3)
Not all form controls have labels (WCAG A 1.3.1)
The purpose of some fields are not identified programmatically (WCAG AA 1.3.5)
Not all pages have page titles (WCAG A 2.4.2)
Some sections link to anchors that do not exist (WCAG A 2.4.1)
Duplicate link text is used for different destinations (WCAG A 2.4.4)
Some links do not explain their purpose (WCAG A 2.4.4)
Some inline frames do not have a title specified (WCAG A 2.4.1)
Not all functionality provided by mouse events is available through the keyboard (WCAG A 2.1.1)
Some links are only distinguished by colour (WCAG A 1.4.1)
Some controls don’t change appearance when they are selected (WCAG AA 2.4.7)
Some PDFs are not accessible. This fails WCAG 2.1 success criterion 4.2.1.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix old PDF newsletters that might still be published and accessed through our website. All essential PDFs are being reviewed and made accessible. Any new PDFs we publish will meet accessibility standards.
Some pages do not have text in their headings (WCAG A 1.3.1)
Some tables do not have headers (WCAG A 1.3.1)
Some table headings do not include scope (identifying row or column) (WCAG A 1.3.1)
Some headings do not include text (WCAG A 1.3.1)
Some forms do not have clear submit buttons (WCAG A 3.2.2)
Not all links can be used by screen readers (WCAG A 4.1.2)
Some links are only distinguished by colour (WCAG A 1.4.1)
Issues with third-party applications
Some third party applications that we commission for the website may not be Web Content Accessibility Guidelines 2.1 AA compliant. Third Party applications are out of our control. However, accessibility will be a factor on procuring third-party applications in the future.
Video content from third-party applications (e.g. YouTube or Vimeo) may not be accessible.
Content that’s not within the scope of the accessibility regulations
Online maps and mapping services are exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We are working on developing the site to add headers, labels and link text so that it’s easier to navigate with screen readers and keyboards.
We are also working on making pdfs accessible as well as colour contrasts. We are aiming to complete this by December 2021.
Preparation of this accessibility statement
This statement was prepared on 7 January 202.It was last reviewed on 16 November 2021
This website is tested every 5 days. The test is carried out by Silktide and the results are reviewed on an ongoing basis.