Financial Ombudsman Service
The Financial Ombudsman Service settles individual disputes between consumers and businesses that provide financial services. We resolve disputes fairly and impartially, and have the power to put things right.
Website:
Financial Ombudsman website
Whether you're a customer with a complaint or a business handling a complaint, we aim to provide you with excellent customer service.
If you have a problem with:
- bank accounts, payments and cards
- payment protection insurance (PPI)
- home, car, travel and other types of insurance
- loans and other credit, like car finance
- debt collection and repayment problems
- mortgages
- financial advice, investments and pensions
Last modified on 07 August 2025
